When was the last time you reviewed your elevator’s service records? Many building owners and facility managers focus on day-to-day performance but overlook one critical asset: accurate documentation. Yet when it comes time to plan repairs, modernization, or full upgrades, missing or incomplete records can quickly turn a straightforward project into a costly and time-consuming […]

After the busy holiday season, January offers a rare opportunity for building owners and facility managers to reset, reassess, and plan ahead. Elevators that carried increased traffic in December—guests, shoppers, deliveries, and staff—often enter the new year with hidden wear that isn’t immediately visible. Cold temperatures, fluctuating usage, and delayed service during the holidays can […]

After the busy pace of the holidays, January often brings a welcome slowdown for many buildings. Foot traffic becomes more predictable, budgets reset, and facility managers finally have room to plan rather than react. This makes January an ideal time to take a closer look at elevator performance. Issues that were temporarily tolerated during peak […]

Have you ever approved an elevator service invoice only to wonder, “Wasn’t this supposed to be covered?” You’re not alone. Elevator service contracts are essential for keeping systems safe and reliable, but they’re often misunderstood. Many building owners and facility managers assume a contract covers everything—until a repair falls outside the agreement and results in […]

When someone steps into your building for the first time, what’s the experience like? Before they see the office space, meet your staff, or visit a tenant, many occupants and visitors encounter one critical system first—the elevator. Slow response times, rough rides, unusual noises, or frequent outages can quickly create doubt about a building’s quality […]

Elevator downtime is often viewed as an inconvenience, but for many buildings, it carries far greater consequences. Missed appointments, tenant complaints, accessibility concerns, and operational disruptions quickly add up—especially during busy periods. While some building owners delay repairs to manage short-term costs, extended elevator downtime can create financial and reputational risks that outweigh repair expenses. […]